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Currently browsing posts written in September 2010


Dial 1 for Sales, 3 For Accounts Or 4 To Be Ignored

September 22nd, 2010 » Comments (2)

Most of us detest the automated call handling machines which take us through a series of menu options before we are allowed to speak to a human. Having just telephoned a UK Building Society‚Äôs main enquiry number, I had to get through 4 stages before I could speak to a human. Some car service businesses […]