on June 30th, 2010
He will win who knows when to fight and when not to fight.
Sun Tzu’s first rule for victory in The Art of War.
Although he was writing about war in the 6th Century BC, Sun Tzu’s advice applies to small businesses. As a small business owner/manager you are almost certainly resource constrained. Typically either lacking in cash, time or both. In light of these resource constraints it’s vitally important that you choose your battles wisely.
But what does that really mean?
It means: you shouldn’t waste time trying to sell to big companies that require their suppliers to be ISO9001 certified if you’re not. They’re not going to change, so don’t waste time trying to change them.
It means: if you’re issued with the threat of legal action, although you may be in the right, you may be better off avoiding the fight rather than wasting resources on it. Better to spend your cash on marketing rather than legal fees.
It means: if you’re faced with two investment projects, but can only fund one, choosing the one that’s most likely to succeed rather than the one with the highest potential return.
It means: walking away from a possible client or contract no matter how attractive it might be if the cost of competing for the work is high and the likelihood of winning it low. It may be better to chase smaller work that you’re more likely to win.
I believe choosing the right battles to fight is a vital skill for entrepreneurs. Your thoughts?
on June 24th, 2010
A reader asks:
I am interested in starting up an internet business and I’m looking to get an idea to how much a blogging website would make.
I would be grateful if you could let me know if you make enough from this site to support yourself and your family, or if your other business interests make the real money and this is just a hobby?
How much a blog makes will depend on the market that it targets, how much is invested in it, the skill of the writer or writers creating the content and the skill of the marketers promoting the content. So there’s no simple answer to your first question. I have however tried to answer it in a previous article: Does Blogging Make Money?
As for the second question, I don’t think answering that would be useful. You are not me, and your situation probably doesn’t match mine. So whether I answer yes or no, the answer is of little use to you. Instead I suggest you focus on your situation and how much you need to earn to support yourself/your family and then see if you think you can invest the money and time in creating a business to achieve your goals. You might well be able to do so blogging, but don’t kid yourself that it’s an easy route to riches.
on June 23rd, 2010
Talking to a fellow business owner this week, he had spent all weekend bringing his accounts up to date – ready to hand to his accountant for the year end process. We had a conversation about being organised and it led me to write this week’s ditty.
How to be organised
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Be ruthless with your time
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Value your time – if a task takes all day and prevents you from working on something that might win more work, complete delivery of something billable or ensure that your team is firing on all cylinders you have to decide if the time spent on that task was worth the cost or if you should find some other way – outsourcing, simplification or simply stopping.
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Consider outsourcing book-keeping to a book-keeper if you do not have the time to keep your books up to date.
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Consider outsourcing other routine tasks where your time investment is not justified.
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Set limits on work so that it does not interfere with precious family or leisure time.
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Set limits on play and trivia so that they do not interfere with more valuable leisure or work time.
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Backlogs are vile – any of your routine tasks can easily be ignored for a few weeks. Then they build into a large backlog of “stuff to do” that gets harder to tackle and which, instead of taking 15 minutes a week, takes a whole day to catch up on.
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Split tasks into time groups and schedule time for working on those tasks that you really have to do yourself.
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Daily
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Weekly
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Monthly
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Quarterly
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Deal with very large tasks by splitting them down into smaller work packages so that you can measure progress (Try “Elephant Tasks” in Google).
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Be objective
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Stand back – it is very easy to become so engrossed in time consuming tasks that you forget to check that they are worthwhile or at least that they will give you a reasonable return on your time.
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Record – keep records so that you can account for the most time consuming items in your diary. I keep a record of the source of all my work so that I can track which networking groups give a financial return. Those that do not pay and do not offer any other form of value are ditched.
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Review – if you start to question how you are using your time, have a conversation with someone you trust and test the arguments for continuing unchanged against the arguments for making changes. You may disagree with the comments you receive, but at least you will explore the decisions involved more objectively.
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Use lists – check lists that are reviewed at set intervals are a great way of organising time and making sure that nothing is forgotten.
This was a guest post by Paul Fileman of Results-Zone. Results-Zone bring extensive knowledge and experience gained in Blue Chip organisations to businesses like yours. They ensure that your business is fully exploiting a well thought through operating plan. They work alongside you and your team – as business results managers. They ensure that your team and your business are elevated to the results-zone. They bring you “hands-on” experience – similar to employing high quality management skills without the risk or costs in recruiting full time employees.
on June 11th, 2010
If like me you’re forever being asked by friends and family to fix their PCs then starting a computer repair business could be just the business idea for you.
How to start a computer repair business
Computers are become ever more common, most of us have them at home and the large majority of businesses depend on them. Yet the average user knows little about how to set-up their PC, install and manage software, handle back-ups, virus removal or how to install and replace hardware.
There are three distinct markets that you can aim for:
Technically you could also aim for large enterprises, however they are unlikely to buy from a start-up so I’ll leave them out of this discussion.
Your first step in starting a your new pc repair business will be to determine which market you are initially going to target. Each market has it’s pros and cons. SMEs will be harder to win work with, but the work you do win will be more valuable as it’s likely to consist of long term contracts for regular work – plus as a trusted supplier you will be their first port of call for many if not all of their future IT requirements.
Micro and home businesses are less likely to offer regular contracts but will be more frequent customers than home users and willing to pay more for quick solutions to problems that are stopping them working. Home users will be the easiest to market to, but will generally be more price sensitive and the more of the work will need to be done on evenings and weekends.
Choosing to target business customers offers more scope for providing a niche service, perhaps targeting a specific vertical market and developing expertise in that market.
As well as considering your target market, you will need to think about the specific services you can offer. Home users for example will mostly want help installing, upgrading and fixing single PCs and virus removal. Businesses on the other hand will need more help with network design and implementation, server based operating systems, user administration, backups and network attached peripherals. What services you can offer will partly dictate the market you should aim for.
Depending on the market you aim for it could take you up to six months to develop a wide enough customer base or market presence to provide you with regular work. Until then you need to assume that your income will be patchy, fine if you’re doing pc repair for a second income, if not then please make sure you have at least six months of living costs saved up before doing it full time.
I would suggest starting out from home, you don’t need to incur the cost of premises yet and in most cases the customers will prefer you to come to their premises/homes. In that respect it’s a perfect home based business idea.
Once you feel that you are ready to begin trading I would suggest you take two steps to protect yourself from possible problems related to dealing with other people property:
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Take out some professional liability insurance.
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Put together a set of terms and conditions that you can hand to clients and get them to sign BEFORE you do any work. These need to make it clear that they are responsible for backing up their data, they are responsible for having legal copies of their software and so on. It might well be worth talking to a solicitor for advice on this. However to keep your legal fees down, do a quick search on Google for ‘pc repair terms and conditions’ first and read as many as you can, then draft your own version including what you want first. Write it in English not legalese and then ask the solicitor to ensure it’s suitable. Doing it this way will ensure the document says what you want, not what your solicitor thinks you might want and secondly will minimise the fee the solicitor charges you.
I’d also suggest getting a new pay as you go mobile phone to use as your business phone. Thus when you’re on holiday or unavailable you can just turn this phone off and still use your own (if you have one) for personal calls.
Once you’ve done that, it’s time to get out there and start telling everyone you know that you’re now in business as a computer repair person and asking them for work or referrals. You should also contact your local paper and see if you can get a story written about your new business, then enquire about advertising – and never pay the first price, negotiate a better deal.
Writing a business plan for a computer repair business
As a computer repair business can be run from home and is a business idea that you’re only likely to consider if you’re a computer geek like me you’re probably already going to own most of the ‘tools’ you are likely to need. Therefore you are going to need very little start-up capital. Thus you’ll have no need for a traditional business plan.
I would however encourage you to spend a couple of hours writing a simple business plan that documents:
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Who – you’ll be targeting as customers.
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Where – those customers will be based. In other words the geographical region(s) that you’ll be targeting.
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How – how you’ll find those customers. For example, by advertising in the local papers, marketing via leaflets, cold calling or networking.
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What – your services will be.
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How much – how much you are going to charge for your services.
How much can you make running a computer repair business
Most computer repair businesses charge by the hour. You’ll need to look at similar businesses in your local market to establish what the local market rates are and then decided whether you wish to compete on price (I suggest not) or added value and select your price accordingly.
What you earn will however depend on how many hours you have available to the business and how many hours you can manage to sell. Typical hourly rates seem to range from £20 to £60. Which sounds quite good, however you need to be realistic about the number of hours you’ll actually be able to sell and the number of hours you’ll spend working, whilst not on charge – i.e. doing marketing and travelling to and from jobs. You’ll also need to deduct your marketing costs.
Overall the net result is you’ll probably be lucky to break even in the first month or two and can eventually, once established expect to earn a few thousand per month.
How much does it cost to start a computer repair business
If you were to start from scratch you’d probably need to invest a little over £1,000 in computer equipment, tools, mobile phones and Internet connections. However I doubt anyone seriously considering PC repair as a business idea doesn’t already have a PC, internet connection and the tools needed to repair PCs. So the bulk of your start-up costs will the acquiring a new pay as you go mobile phone and a budget for marketing – initially I’d suggest around £100 per month.
Add to that any relevant costs that are described in the article how much does it cost to start a business.
Buying a computer repair business
Unless you’re planning to buy or build a nationwide computer repair business I would suggest you don’t buy a computer repair business. The reason for that is the average one man band pc repair business will be built on personal reputation so once the previous owner goes the customers that you’ve brought might well go too, leaving you with little to no return on your money.
Equally that means that unless you build your PC repair business into something more than a one man band operation it’s likely to have little or no resale value should you wish to sell-up and do something else.
There might be some franchise business opportunities in the PC repair market, however unless they have a strong national brand (and I’d not aware of any that do) then I would avoid buying into a franchise and instead invest the money in additional market and if you’re concerned about your business skills some good business books or a business start-up training course.
Marketing a computer repair business
How you market a computer repair business will largely depend on the market or markets that you decide to serve.
To market to home users you will mainly need to explore advertising in local newspapers, local leaflet drops and creating a website targeted at your local market. You might also be able to place adverts in the windows of local shops. Depending on your location some of the local advertising/classified websites such as Craigslist or Gumtree might also be worthwhile experimenting with.
If you chose to target SMEs then targeted leaflet drops of local businesses rather than residential properties will still be worthwhile. Direct mail and cold calling will allow you to reach the same audience too, however the real key to getting a good core of SME customers is almost certainly going to be building your network. And no I don’t mean your wireless network! Consider joining you local chamber of commerce, BRX, BNI or 4Networking groups. Look to build relationships with other related businesses, i.e. web designers and businesses that will meet a wide range of other businesses i.e. stationers.
Whichever market you chose, word of mouth marketing is essential, so you need to ensure the customer is always left happy and make it as easy as possible for them to refer their friends, family and business contacts to you. Consider leaving them some spare business cards and where possible try to subscribe them to a monthly email newsletter that you’ll provide with the latest info on viruses etc.
Finally check out the local PC shops, if they don’t already offer repairs see if you can come to some sort of arrangement where you do the work for them or they refer it to you.
When it comes to preparing business cards and other marketing material, make sure they focus on communicating what you do rather your business name. Unless your business name is well recognised brand it’s more important to communicate your services than your name.
Running a computer repair business
The day to day running of a pc repair business will involve a mixture of answering phone calls/emails requesting information about your service and arranging subsequent visits to customers to either carry out the work or to collect their equipment so you can carry out work of longer duration at your base. I strongly advise you to do anything that will take longer than 20-30 minutes at your base this way you can arrange to collect several PCs over an evening/morning/day and spend the subsequent afternoon/day doing the work at your base where without the customer to chat to you can work efficiently on several customer’s PCs at a time – after all most of the work involves sitting watching a progress bar, so you can spend this time working on the next PC. This allows you to maximise your earnings. As you’re out of site of the customer it would be better to offer these services on fixed fee basis – base your fees on the average time taken.
When you speak to a customer to arrange a visit to them, make sure you ask them to have their usernames, passwords and broadband details ready BEFORE you visit them. Also any CDs required to install their software. This will save you wasting time sitting it their home/office whilst they hunt around for them.
As PC technology moves at quite a pace you’ll need to ensure that you spend some time each week keeping up-to-date with developments. That said expect to receive calls for work on older PCs too where you could still find anything from Windows 3.11 or DOS onwards.
Where possible try to carry out some form of marketing every day. Even if you’ve got plenty of customers at the moment. Should demand really become excessive then either offer two levels of service, one a cheaper 7 to 10 day service and one a premium, more expensive service offering 24 hour service for example. Alternately you could hire additional staff and grow the business. Ideally though your first staff should be independent contractors, then if the work disappears you aren’t stuck with an additional wage bill.
As suggested earlier, ensure you have clear terms and conditions, manage liability for data loss and be careful offering guarantees as you might get endless call backs that are unrelated to the original problem. You should get the customer to sign these immediately after you have explained them. They need so at least state that says that they have:
1) no essential data that is not backed up.
2)If some files are infected and removed during the scan, or are damaged by same virus, then some of their software may need re-installing as it will no longer work.
Also check before going out that their version of Windows is legitimate. You need to be aware of your legal responsibilities if it is not.
When you leave with their equipment ensure you leave them with a very detailed receipt explaining exactly what of theirs you have taken. This ensures you can’t later be blamed for the loss of equipment you have never received.
When you do return the equipment at the end of a job, deliver a detailed invoice listing exactly what was done and for home users request immediate payment. Under no circumstances should you offer credit as chasing payment will cost you many precious hours. Equally for business customers who aren’t on a regular contract try to get payment on delivery.
Once you have the basics of the business operating you can begin to consider additional revenue streams. For example you can make additional profit by selling spare power supplies, ram, hard disks, keyboards and mice. You’ll find good cheap ones available on Ebuyer and the like. Once you have some stock always look to up sell as it will increase your overall profit margin.
You could also consider installing a system such as VNC to allow you remote access, then offer to remotely check their PC at a later date.
Useful books
on June 8th, 2010
A wise man reminded me of a simple selling tip a couple of weeks ago. And it is something that we can all learn from and use when we sit down to write copy for our 60 second introductions, our elevator pitch or for the front page of our web sites.
Make the initial offer easy to buy, easy to afford and easy to live with.
Anybody who has bought a pet knows that once you hold it (or fuss it if it is too big to hold) you are pretty close to being the new owner. This is why you will always be offered the chance to get close to the pet once you express a serious interest.
And so it is with any business, if you can get people to sample some element of your business and to become hooked, you stand a good chance of converting them to a long term customer – if they really like the sample.
If you cannot give something away (the cuddle of a puppy), find something that you can make easy to buy.
Objectives
The Opening Offer
Some things to consider while you are creating your “puppy to hold”:
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Make it affordable – or at least zero risk to your prospect (no value no fee/ money back if we do not succeed)
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Make it simple – if your business is complicated to understand or is really specialised, the first thing people will buy from you ought to be very simple and easy to understand. Then your prospects get a chance to test drive your services and to learn more about the complexities of what you offer,
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Tangible / easy to understand – something people can imagine themselves needing or, better still, wanting.
This was a guest post by Paul Fileman of Results-Zone. Results-Zone bring extensive knowledge and experience gained in Blue Chip organisations to businesses like yours. They ensure that your business is fully exploiting a well thought through operating plan. They work alongside you and your team – as business results managers. They ensure that your team and your business are elevated to the results-zone. They bring you “hands-on” experience – similar to employing high quality management skills without the risk or costs in recruiting full time employees.
on June 3rd, 2010
Regular readers of this blog will have noticed a lack of posts over the last couple of weeks. The reason for that is the arrival of my second son. 
Just as the birth of my first son made me think of some possible new business ideas so too has the birth of my second.
Firstly, friends and family have been kind enough to send us dozens of cards congratulating us on the birth of our son – thanks everyone! However as my first son quickly spotted there are a number of cards that are identical. It seems that there are relatively few designs for cards congratulating one on the birth of a new son and most of those designs are baby blue. So it seems to me that there’s a creative business idea, perfect for anyone interested in craft related businesses here – designing some new congratulations cards.
Secondly, I’m reminded once again that it would be nice to be able to get greener hot water.
on May 25th, 2010
I frequently find examples of businesses where the concept of niche product has been taken to a whole new extreme – to the extent that they are turning down potentially profitable work because the customer wants their core product with a minor addition. They then bid only the core product and lose the work to a more flexible competitor.
Being niche focussed is good – and is something I always recommend to businesses. But, you can go too far.
When you start to consider the offer you make to your customers, it is well worth thinking through their complete needs – in the context of your relationship. You are aiming to work out the complete extent of the requirements that your target customers have in common so that you can:
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Maximise the probability of closing business;
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Maximise the value of the initial sale;
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Deliver the best possible customer satisfaction;
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Make sure your customers see you as the best person to deal with in future – because you have a complete offer and because your advice is objective and honest.
The “Whole Product” matches exactly the needs (and wants) of your target customer. This is NOT about delivering 80% of the needs of the total available market. That option leaves everybody disappointed.
If you are selling products, people do not want to disrupt their home or business twice with the kafuffle and expense of installing everything twice. If you are a service business, you cannot risk your customer switching to a competitor with an offer that is a better fit to their wants.
If your offer is a new category – something that people have not yet become used to buying – then it is even more important – anything that makes your offer hard to use or require specialist supplied extras is an obstacle to sales.
Anything that motivates your prospect to consult a variety of suppliers will cost you business.
Most of the books that cover this subject are written in terms of breakthrough products. However, the concepts apply to any product or service category – old and new alike. The two books I suggest below are worth a read for any entrepreneur.
Further reading:
This was a guest post by Paul Fileman of Results-Zone. Results-Zone bring extensive knowledge and experience gained in Blue Chip organisations to businesses like yours. They ensure that your business is fully exploiting a well thought through operating plan. They work alongside you and your team – as business results managers. They ensure that your team and your business are elevated to the results-zone. They bring you “hands-on” experience – similar to employing high quality management skills without the risk or costs in recruiting full time employees.
on May 17th, 2010
I recently watched a documentary about the prison Wormwood Scrubs. One of the biggest problems that staff face is managing the inflow of drugs into the prison and the dealing of them within the prison.
As well drugs, mobile phones are also being smuggled in as they are provide vital communications to enable the drugs trade within the prison. The prison service is therefore working hard to intercept the mobile phones before they enter the prison, detect their movement within the prison and detect their use – all with a view to capturing an removing the mobile phones to hinder the prisoners ability to organise their drugs deals.
As I was watching the documentary I realised I recently read about American prisons having a similar problem and a quick look on Google head me to an article on Ars Technica, which quotes the US Department of Commerce as seeking comment on technical approaches to blocking mobile phone signals:
“The illicit use of cell phones by prisoners is a danger to public safety and must be addressed,” declared the DoC’s National Telecommunications and Information Administration boss Lawrence Strickling upon release of a Notice of Inquiry. “At the same time, we need to make sure that any technical solutions do not interfere with 911 calls, government or other legitimate cell phone use.”
Furthermore I’ve just starting reading Eight Lives Down, the story of a British bomb disposal operator’s tour of Iraq. It seems that they too have problems with mobile phone signals being used by terrorists to initiate IEDs.
Putting all that together it seems clear the me that this makes a perfect business idea for an inventor or business with knowledge of how mobile phones operate. There’s clearly a potential demand from the prison services and the military.
There might even be other uses too. I know I’d love to see something like this in the quiet carriages on the trains for example.
Any suggestions for other uses?
on May 13th, 2010
Dear Readers,
I’ve entered Business Opportunities and Ideas into the Barclays Take One Small Step competition to win £50,000 to help grow the blog.
In order to have a chance of winning I need your support, so if you like this blog and you’d like to support it, please visit the Business Opportunities and Ideas entry and ‘Back this idea’ (on the right hand side of the screen).
Please also consider asking your friends and family to do so – Add it to your Facebook status perhaps.
Finally if you’re a blogger please consider blogging about it and encouraging your readers to support me.
Many thanks, John
on May 12th, 2010
Love DIY? Fancy yourself as a bit of a handyman? Then perhaps starting a handyman business is could be the perfect business idea for you.
Despite the growing DIY market that’s made B&Q and Focus such well known brands there are still a lot of people out there that are stumped by a screw driver. And those of us who feel comfortable being our own ‘handyman’ are sometimes just too busy to assemble our latest flat pack furniture purchase. So who are we going to turn to? A handyman of course.
So if you’re a dab hand with a screw driver and fancy starting your own business read on. You never know becoming a handyman might be the business idea for you.
How to start a handyman business
To start a handyman business you’ll need two things:
- Tools - lets face it you’re not going to get far without them and no a Leatherman isn’t enough, you’ll need a good range of proper tools.
- Skills – you’ll need to be a practical person, with a least a good basic level of skill at most DIY tasks.
I would urge you to consider starting out part-time, that way, assuming you already own the tools and that you base the business from home your start-up costs are practically zero!
So once you’ve decided to give it a go, you need to start thinking about how to find some customers, so lets know examine how to create a simple business plan for your new handyman business.
Writing a business plan for a handyman business
As you need nearly no money to start a handyman business, you won’t need to raise finance and so you’ll have no need for traditional business plan. It is worth however taking the time to write a simple business plan which focuses on who, where, how and how much:
- Who – you’ll be targeting as customers.
- Where – those customers will be based. In other words the geographical region(s) that you’ll be targeting.
- How – how you’ll find those customers. For example, by advertising in the local papers or marketing via leaflets.
- How much – how much you are going to charge for your services.
Once you’ve done that, it’s time to get out there and start telling everyone you know that you’re now in business as a handyman and asking them for referrals. After that contact your local paper and see if you can get a story written about you, then enquire about advertising – and never pay the first price, negotiate a better deal.
How much will you make as a handyman
As part of the process of writing your handyman business plan I suggested you decide how much you are going to charge. Easy for me to say, but harder for you to do as it all rather depends, because what you can charge will depend on your area – you can probably charge more in an affluent area than a poor area, the level of competition, your level of skill and your reputation.
A quick Google suggests that £40 per hour seems to be the going rate in London and prices drop to around £20 in the smaller towns. Day rates seem to range from £100 to £300 again depending on location. Now some of those rates sound pretty good, but before you rush out to buy the new Ferrari remember that £40 per hour isn’t great if you only get a few hours per week and it’s even less once you deduct the cost of marketing and then account for tax etc.
Initially, in the first month or two, expect to be busy for only 10 or so hours per week, and aim to increase that steadily to 40+ hours per week within 6 months. By then you could be taking in between £1,600 and £6,000 per month depending on your local market. Assuming you’re costs (including tax) are around 30% that would leave you an income in the region of £1,120 to £4,200 per month.
How much does it cost to start a handyman business
If you fancy setting up in business as a handyman you’re probably already either a tradesperson or an avid DIY enthusiast so you’ve probably already got most of the equipment you need, if not you’ll need to budget sufficient to purchase them. Beyond tools you’ll need to set aside a budget for marketing. I’d suggest you set this initially at £100 per month.
You should also take into account the general costs of starting a business which are explained in the article how much does it cost to start a business.
Buying a handyman business
I would argue against buying an existing handyman business, as most of them will be built around the principle personal reputation, thus once they leave and you take over there isn’t really any value left.
On the other hand if you’re keen to have some help starting out then purchasing a handyman business franchise might be worth exploring. There are a few about and they’ll provide you with some initial marketing and possible a national brand. However I’d urge you to go it alone as I believe you’ll do better keeping the money you’d have spent on a franchise and using it to do more marketing and if you’re really unsure about business paying for some good business books.
Marketing a handyman business
As I found out when I wanted a deck built , there’s a niche market for those with deck building experience or even those who could assemble a decking kit. So I’d suggest you start out with a fairly general advert in the local papers, or dropped by leaflet distributors looking for business and then keep an eye on the type of jobs you get. Once you spot a pattern consider specialising in that area, i.e. decking. By specialising you’ll be able to establish yourself as an expert which makes you more appealing to customers and allows you to charge a premium for your service.
Always remember that as a handyman the success of your business is going to depend on word of mouth, so make sure every customer is happy and tell everyone, everywhere what you do – get some business cards made up and give them away like they’re going out of fashion! Advertising should only be seen as a way of reaching additional customers not your sole route to market.
Running a handyman business
Once you’ve started-up your handyman business the day to day running will be fairly simple. You need to make sure you answer the phone, your email and any website enquiries promptly to maximise the benefit of your marketing efforts.
In response to those enquiries you’ll need to book in time to provide quotes and visit potential customers as well as allowing time to do the work that customers have already booked in. Then once you’ve done the jobs that have been requested and you’ve got a happy customer you need to ensure that you invoice them promptly and collect payment from them.
I would advise you to always ask the client to complete a written ‘job report’ at the end of each job and sign it. This doesn’t need to be anything complicated, just a short description of the job and a few check boxes to with questions like:
- Has the work been done to your satisfaction?
- Are you happy with the work?
This serves two purposes:
- It provides you with feedback which you can use to improve your service and to market yourself.
- It provides you with proof should a customer ever decided not to pay after accepting the work.
Useful books
The following books provide further information on starting and running a handyman business:
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This blog is about business opportunities and ideas that I spot, think of or hear about and think are useful and interesting. It is intended to provide ideas and inspriation for you to help you find the right business idea for you to then grow it into a successful business.
